English, Chinese, German, Spanish, Russian, Korean, French, Japanese, Portuguese, Turkish, Polish, Catalan, Dutch, Arabic, Swedish, Italian, Indonesian, Hindi, Finnish, Vietnamese, Hebrew, Ukrainian, Greek, Malay, Czech, Romanian, Danish, Hungarian, Tamil, Norwegian, Thai, Urdu, Croatian, Bulgarian, Lithuanian, Latin, Maori, Malayalam, Welsh, Slovak, Telugu, Persian, Latvian, Bengali, Serbian, Azerbaijani, Slovenian, Kannada, Estonian, Macedonian, Breton, Basque, Icelandic, Armenian, Nepali, Mongolian, Bosnian, Kazakh, Albanian, Swahili, Galician, Marathi, Punjabi, Sinhalese, Khmer, Shona, Yoruba, Somali, Afrikaans, Occitan, Georgian, Belarusian, Tajik, Sindhi, Gujarati, Amharic, Yiddish, Lao, Uzbek, Faroese, Haitian Creole, Pashto, Turkmen, Nynorsk, Maltese, Sanskrit, Luxembourgish, Myanmar, Tibetan, Tagalog, Malagasy, Assamese, Tatar, Hawaiian, Lingala, Hausa, Bashkir, Javanese, Sundanese

If a message appears when double-clicking on the downloaded installation file, such as „The computer has been protected by Windows“ or „Windows Smartscreen has prevented the start of an unknown app“, you must click on the text „More information“ within the window and then on „Run anyway“.

Such a message is displayed by Microsoft if an executable programme has been created relatively recently and is not yet known to Microsoft. Microsoft will automatically upload the exe file in the background, analyse it and only stop displaying this message to others when the version of the programme has already been used on many computers for some time. Therefore, the problem can unfortunately occur again with each new version of the programme.

The licence usage time starts immediately after purchase! Since the number of days in the year varies (leap year) and therefore averages 365.24 days, the usage time in days for the 1 year licence has been set at 367 days and 1101 days for the 3 year licence.

1 year licence = 367 days

3 year licence = 1101 days

3 month licence = 94 days.

Yes, but also not for all licence packages. Please look at the respective shop page of the product and in the shopping cart.

This depends on the offer selected. Single-user licences may only be used by one user at a time, whereas a multi-user/terminal server licence, for example, may be used by several users at the same time, depending on the offer.

A licence can be installed on several computers, but can only be used by one of these computers at a time. When the application is started and in between when it is used, a check is made to see whether the licence is already being used on more than one computer. If this is the case, the programme is thrown back into demo mode until the computer is again the only one using the software licence. Until then, no progress is lost and the programme does not close automatically or the like. The only difference is that the limitations of the demo mode are switched on again.

This means that the licence has currently been used on several computers in the last 15 minutes and may not be used on yet another computer at the same time. If you have used the licence on several computers at the same time in the last 15 minutes and the programme has now been closed there again, it will be possible to run OfflineTranscribe on the current computer again after 15 minutes at the latest. If this is not the case and you do not know of any other computer on which the programme is currently running, a licence code theft cannot be ruled out. In this case, please contact support so that we can find a solution together as to how you can work again.

In this case, please try resetting the programme resources. If this does not work and you have activated „Automatic language recognition“, please select the correct language yourself. If this also does not work or you had already selected a language, try another transcription software from the selection.